Refund Policy

Every premium unlock on PaperKit — Premium download, Premium pass, 1 month and Premium pass, 1 year — was a one-time purchase. Nothing auto-renewed and there is no subscription to cancel. None of the three is on sale any longer, which the pricing page says; prices are not repeated here.

If a purchase has never downloaded a PDF, it is refundable in full, on request. If you paid and haven't used it to download anything yet, ask and we will refund it.

Once a PDF has been downloaded with it, the purchase is not refundable — the thing you bought has been delivered, the same way a downloaded file or a used ticket is not returnable elsewhere.

Passes are time-boxed — 24 hours, 30 days, or one year, depending on which one you bought — and expire automatically at the end of that period. Expiry is not a cancellation and needs no action from you; there is nothing to turn off.

Email [email protected] with your payment id. It's easiest to ask while your pass is still active, since that's when we can check fastest — but what actually decides a refund is whether a PDF was downloaded, not when you ask. We'll check that against your purchase and let you know.

Every template on PaperKit is free to download, with no account and no watermark — including the twelve that were briefly premium. That is true whether or not you ever bought an unlock and whether or not a refund is given, and a refund never changes it.